Refund Policy for Online Courses
At 91homespathshala, we are committed to delivering high-quality learning experiences. However, we understand that circumstances may arise where a refund is necessary. Please carefully review our refund policy below:
1. Eligibility for Refund
- Refund requests must be made within 7 days of purchase.
- Refunds will not be granted if:
- You have received a certificate of completion for the course.
- A valid reason must be provided for the refund request (e.g., dissatisfaction with the course content, technical difficulties).
2. Non-Refundable Cases
- Refunds are not available for:
- Discounted or promotional purchases.
- Failure to meet the technical requirements to access the course.
- Requests made after the 7-day refund window.
- Refunds are also not applicable for partial course completion or lack of usage.
3. Refund Request Process
To request a refund, please email us at abhinav.chauhan@91homes.in with the following details:
- Your full name
- Order number or payment receipt
- The reason for requesting a refund
- A description of the issue, if applicable
We will review your request and respond within 2-3 business days. Approved refunds will be processed within 5-7 business days back to the original payment method.
4. Exceptions
Refunds will not be granted if:
- Our terms of service have been violated.
- There is evidence of policy misuse. We reserve the right to evaluate refund requests on a case-by-case basis.
5. Course Cancellation by Us
In the unlikely event that we cancel a course, all participants will receive a full refund automatically. Refunds will be processed within 7 business days.
6. Contact Information
For questions or concerns about this policy, please contact us at:
- Email: abhinav.chauhan@91homes.in
Thank you for choosing 91homespathshala!